Frequently Asked Questions:
Q: Are there any hidden costs that I have to pay?
A: No. The prices stated are inclusive. There is no VAT or call-out charge added. Just the hourly rate + any materials + parking if outside zone D.
Q: What happens if I'm unhappy with work that has been carried out?
A: Let me know as soon as possible and I will try to rectify it.
Q: Can you provide references?
A: Yes, if you would like references these can be sent to you. Contact me for details.
Q: What hours do you work?
A: Normally between 9am-6pm Monday to Friday, however I will consider work outside these hours and at weekends.
Q: Are you insured?
A: Yes, I currently hold £1m liability insurance.
Q: What work don't you do?
A: I don't do any major electrical work. Similarly any gas or major plumbing work. My insurance limits me to ladder work up to 1st floor only.
Q: Do you have a minimum charge?
A: Yes. 1 hour.
Q: What payment methods do you accept?
A: I accept payment by cash or cheques only. A reciept is provided for all work.
Q: Do you offer discounts for long projects?
A: Yes. Sometimes for longer works, such as fencing projects, I operate a reduced day rate. Contact me for details.
Q: I live outside your work area, can I still use you?
A: If you are just outside the radius then yes, and probably at no further charge. I will consider work at longer distances but you will incur a call-out charge.